I did not receive my order, what do I do?

Please ensure the following criteria are met before placing an order to secure a successful delivery.
- Your Instagram account is set to public.
- You have typed in the correct Instagram username.
- You have not changed your Instagram username before the order’s completion.
- The account or post, still exists and has not been deleted.
- The video follows Instagram’s guidelines and has not been restricted or removed.
- Allow 24 hours for completion of order delivery.

If you have experienced an issue with the delivery of your order, please contact our support team for assistance.

I received my order but it's disappearing?

It is normal for this occur as social platforms might detect unexpected growth on your accounts. Famefuel provides refills, so you can ask us to replace your order free of charge.*

What is a refill?

We offer refills to ensure long guarantee on your orders. For example, if 50/100 (quantity) of your order disappears, we will reorder this amount for free.

Is this a trust worthy service?

Our team are experts in this field, We have over 5+ years of experience and our team are highly qualified to meet your expectations. 

Can my social accounts be banned from using a service like this?

In the many years we have been operating, we've only had only a few instances where customers have been banned. The chance of getting banned is extremely low.